Return Policy

At JD4K, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we’re here to help.

Returns

You may request a return within 30 days of receiving your item. To be eligible for a return, the product must be unused, in its original condition, and in the original packaging.

To start a return, please contact us at daniel@iarco.mx with your order number and reason for return. Returns sent without prior approval may not be accepted.

Non-Returnable Items
Certain items are non-returnable, including:
 • Items that have been used or damaged after delivery
 • Clearance or final sale items
 • Gift cards (if applicable)

Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, refunds will be processed to your original payment method within 5–10 business days, depending on your payment provider.

Exchanges
We only replace items if they are defective or damaged upon arrival. If you need an exchange, please contact us with photos of the issue.

Shipping Costs
Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective. Original shipping charges are non-refundable.

Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos so we can resolve the issue quickly.

Contact Us
If you have any questions about our return policy, please reach out to us at daniel@iarco.mx.